Policies & FAQ

Our Quality Promise:

Luxury Label Hair Company specializes in offering the highest quality, 100% single donor virgin (unprocessed) hair. There are no chemicals, mixed blends, or fibers in any of our extensions.

How many extensions should I purchase?

Suggested quantities per install:

Lengths 12-16: at least 2 bundled
extensions

Lengths 18-20: at least 2 bundled
extensions, recommended to use 3 for fullest look

Lengths 22-30: at least 3 bundled
extensions

How much does each bundled extension weigh?

Each bundled extension weighs approximately 3.5 oz.

Will I experience shedding?

Our hair has very minimal to no shedding. You may experience light shedding during the first shampoo, the extensions should not lose any density or fullness as a result of this.

Can I receive a refund/exchange?

Refunds can be granted for items that are returned in the same condition that they were
received. Please contact simonemci@luxurylabelhc.com
or call/text (313) 395-3378 to inquire about a refund or exchange.

How long does does processing & shipping take?

 Please allow up to 7-10 calendar days (Mon-Sun) to receive your order.
Shipping information will be sent to the email provided.

 Can I buy now & pay later?

Yes! We offer interest-free payment plans, enabled through AfterPay at checkout, for all purchases!

 Contact Us:

Simonemci@luxurylabelhc.com

Call: 1(800) 573-8819

Text: 1(313) 395-3378

IG: LuxuryLabelHairCo