Policies & FAQ

Our Quality Promise:

Luxury Label Hair Company specializes in offering the highest quality, 100% single donor virgin (unprocessed) hair. There are no chemicals, mixed blends, or fibers in any of our extensions.

How many extensions should I purchase?

Suggested quantities per install:

Lengths 12-16: at least 2 bundled
extensions

Lengths 18-20: at least 2 bundled
extensions, recommended to use 3 for fullest look

Lengths 22-30: at least 3 bundled
extensions

How much does each bundled extension weigh?

Each bundled extension weighs approximately 3.5 oz.

Will I experience shedding?

Expect to experience minimal to no shedding while wearing our extensions. You may experience light shedding during the first shampoo, the extensions should not lose any density or fullness as a result of this.

Can I receive a refund/exchange?

Refunds can be granted for items that are returned in the same condition that they were
received. Please contact simonemci@luxurylabelhc.com
or call/text (313) 395-3378 to inquire about a refund or exchange.

How long does does processing & shipping take?

 Please allow up to 7-10 calendar days (Mon-Sun) to receive your order.
Shipping information will be sent to the email provided during checkout after 3-4 business days of processing.

 Can I buy now & pay later?

Yes! We offer interest-free payment plans, enabled through AfterPay at checkout, for all purchases!

 Contact Us:

Simonemci@luxurylabelhc.com

Call: 1(800) 573-8819

Text: 1(313) 312-2067

IG: LuxuryLabelHairCo